Terms of Service
Overview
This website is operated by PestPause. Throughout the site, the terms “we”, “us”, and “our” refer to PestPause.
By visiting our website and/or purchasing from us, you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree with these terms, you should not use our services.
Online Store Terms
By placing an order through our website, you confirm that all information provided during checkout is accurate and complete.
You agree not to use our products or services for any unlawful purpose or violate any applicable laws in your jurisdiction.
We reserve the right to refuse or cancel any order if we suspect fraudulent activity, unauthorized transactions, incorrect information, or misuse of our services.
Product Information
We make every effort to display product information, descriptions, pricing, and availability as accurately as possible.
PestPause is designed as a rodent repellent solution; however, results may vary depending on factors including environment, placement, infestation severity, sanitation conditions, and proper product use.
We do not guarantee identical results for every customer, as each home and situation may differ.
Pricing & Availability
All prices displayed on our website are subject to change without notice.
We reserve the right to modify, discontinue, or update products, promotions, discounts, and offers at any time.
We are not responsible for pricing errors, technical errors, or inaccurate information caused by website issues. If an error affects an order, we reserve the right to correct the issue or cancel and refund the affected order.
Order Processing & Shipping
After an order is placed, customers will receive confirmation using the contact information provided at checkout.
Customers are responsible for ensuring their shipping details are accurate before completing their purchase.
PestPause is not responsible for delays caused by incorrect addresses, courier delays, customs processing, severe weather, or circumstances outside of our control.
Once an order has been processed or shipped, cancellations may no longer be possible.
Delivery Issues
If your tracking information shows your order has been delivered but you have not received it, please check with your local carrier, household members, and surrounding delivery areas.
We will do our best to assist with delivery concerns, but we cannot guarantee replacement or refund eligibility for packages confirmed as delivered by the shipping provider.
Returns & Refunds
All purchases are covered by our 30-Day Money Back Guarantee.
Customers may request a return within 30 days of delivery if they are not satisfied with their purchase.
To qualify:
- The original packaging and any remaining product must be returned
- The product must not be intentionally damaged, discarded, or disposed of
- Proof of purchase must be provided
Returns sent without contacting our support team first may not be accepted.
Refunds are processed after the returned item has been received and approved.
Please refer to our Refund Policy for complete details.
Customer Responsibilities
Customers are responsible for following all provided product instructions and using PestPause as intended.
Improper placement, misuse, alteration of the product, or failure to follow usage instructions may affect product performance and refund eligibility.
Payment & Billing Information
By providing payment information, you confirm that you are authorized to use the selected payment method.
We reserve the right to cancel orders that appear unauthorized, fraudulent, or high-risk.
Promotions & Discounts
Promotional codes, discounts, and special offers may be changed, limited, or discontinued at any time.
Discounts cannot be applied retroactively after an order has been completed unless otherwise stated.
User Content & Reviews
By submitting reviews, testimonials, photos, feedback, or other content to PestPause, you grant us permission to use, display, and share this content for marketing and business purposes.
Content submitted must not be false, misleading, unlawful, or infringe on another person’s rights.
Website Use
You agree not to:
- Interfere with the operation or security of our website
- Attempt unauthorized access to our systems
- Use our website for fraudulent purposes
- Copy or misuse our content without permission
Limitation of Liability
To the maximum extent permitted by law, PestPause is not responsible for indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
Our maximum liability related to any purchase will not exceed the amount paid for the product purchased.
Changes To These Terms
We may update these Terms of Service from time to time.
Changes will become effective once posted on this page.
Your continued use of our website after changes are posted means you accept the updated terms.
Contact Information
Questions about these Terms of Service can be sent to:
pestpause.support@gmail.com